The RFQ You Quoted Blind

The RFQ You Quoted Blind

By Nevil Darukhanawala | Series: Auto Components Week

A fresh RFQ lands on a Tuesday. A bracket, say, or a turned shaft — nothing exotic, the kind of part you’ve made a hundred variations of over the years. The customer wants a price by Friday. So your team does what it always does: pulls up a costing sheet, estimates the material, assumes a cycle time, adds tooling, overhead, a margin, and arrives at a number. You look it over, trim it a little because you know two other shops are bidding, and send it off. Standard week. You’ve done it a thousand times.

Now here’s the uncomfortable question. When your team assumed that cycle time, and that scrap rate, and that material consumption — were those numbers what the part actually cost you the last time you ran something similar? Or were they what you estimated it would cost, last time, in a quote built the same hopeful way? Because in most auto-component shops, the honest answer is the second one. You’re not quoting from what your parts truly cost. You’re quoting from what you once guessed they’d cost — and then repeating the guess.

That’s quoting blind. And in a business where the price you set is frozen for the life of the program, it’s the single most expensive habit in the building.

Why the quote is the whole game

In auto-components, you don’t get to fix your mistakes later. The price you put on that RFQ, if you win, is the price you live with — for years, across hundreds of thousands of parts, through every swing in material cost and every operational hiccup. There’s no renegotiation because steel went up. There’s no “we underestimated the cycle time, can we adjust.” You quoted it; you own it.

Which means the quote isn’t paperwork. It’s the most consequential financial decision you make all week, and you make several of them a week. Get it a little high and you lose the program to the shop next door — painful, but survivable. Get it a little low and you win a program that loses money on every part for years, and you don’t even find out for months. The quote is where your profitability is actually decided. Everything that happens on the shop floor afterwards is just living with the number you chose before you’d cut a single chip.

So you’d think the quote would be built on the best, hardest information you have. And it almost never is — not because you don’t have the information, but because you can’t reach it when you need it.

The information exists. You just can’t see it.

Here’s the thing that should bother every auto-parts owner. Somewhere in your business sits the truth about what your parts really cost. Every job you’ve ever run left a trail — the real material consumed, the actual scrap, the true cycle time the machine logged, the rework, the setup that took longer than planned. The reality of your costs is recorded. It happened. It’s there.

But it’s scattered. The material is in one system, the machine times in another, the scrap in a third or in someone’s head, the job costing in a spreadsheet that closed out months ago and got filed away. To answer the simple question — what did parts like this one actually cost us last time? — someone would have to dig through all of it, reconcile it, and assemble a true picture. That’s a day’s work, maybe more. You have until Friday and four other RFQs to quote. So nobody digs. Your team falls back on the costing assumptions, which trace back to old estimates, which trace back to older estimates, and the quote goes out built on optimism dressed up as data.

The cruel part is that the one input that would make your quote accurate — your own real cost history — is the input you can’t practically get to. It’s locked in the gaps between your systems, and assembling it by hand for every RFQ simply isn’t possible in the time you have. So the most important number in your business gets set with the least reliable information, week after week.

What “walking in knowing” means at the quoting desk

Now picture quoting the other way. The RFQ lands, and before your team sets a price, they can see — immediately, without a day of digging — what genuinely comparable parts have actually cost you. Not the estimate. The reality: the true average cycle time the machines logged on similar work, the real scrap you ran, the actual material consumption, the jobs where the quoted margin held and the jobs where it quietly disappeared.

Suddenly the quote is a different act. You can see that the last three brackets like this one ran four seconds longer per part than the costing sheet assumes — so you quote the real cycle time, not the optimistic one. You can see that this alloy scraps higher than your standard assumption — so you build that in. You can see which similar programs actually made their margin and which bled, and price accordingly. You’re not guessing anymore. You’re quoting from the hard-won truth of what your own shop actually does, which is the single most valuable pricing information in existence — and which you already own.

That’s what walking in knowing means at the quoting desk. Not a fancier costing template. Not a clever formula. Just finally being able to see your own real history at the exact moment you need it, so the most important number you set all week is built on reality instead of hope.

The compounding cost of blind quotes

Understand what blind quoting does over time, because it’s worse than a single bad bid. Every quote built on optimistic assumptions does one of two things. Either it’s too high — and you lose the program, and you never even know it was the inflated cycle-time assumption that cost you the work. Or it’s too low — and you win a program that erodes margin for years, and because you’re busy and the order book looks full, you may not notice it’s underwater until you finally add it all up.

Worse, the errors don’t correct themselves. If your costing assumptions are optimistic, every quote carries the same optimism, so the same kind of program loses money the same way every time, invisibly, across your whole book. You’re not making one mistake — you’re making the same structural mistake on repeat, because nothing ever feeds the reality of your finished jobs back into the assumptions of your next quote. The loop is broken. Reality goes in one end and never comes back around to teach the quote.

Closing that loop — letting what your parts actually cost inform what you quote next — is quietly one of the highest-return things an auto-parts business can do. It costs nothing in material or machinery. It’s pure visibility. And it changes which programs you win, and at what margin, for years.

The takeaway

You quote against the shop down the road every week, and you probably think the contest is about who’s leaner or hungrier. Often it’s not. Often it’s about who’s quoting with their eyes open. The shop that knows what its parts truly cost quotes tight where it can afford to and walks away where it can’t — and wins the right work at the right price. The shop quoting blind wins a mix of good programs and quiet losers, and can’t tell which is which until year-end.

The information that separates the two isn’t out in the market. It’s inside your own business, in the jobs you’ve already run. The only question is whether you can see it on the Tuesday the RFQ lands — or whether you’ll quote blind again, and find out on the parts themselves, years too late to change the price.

Part of the Auto-Components series. Start with You Won the Part. Are You Sure You’re Making Money on It? Related: Your Biggest Customer Is the One You Watch Least.