Privacy Policy
How we collect, use, and protect your information at Startup AI Advantage
Our Commitment to Privacy
At Startup AI Advantage, we believe that privacy is fundamental to building trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing services, visit our website, or engage with our team.
Key Principle:
We only collect information necessary to provide exceptional AI marketing services and will never sell your personal data to third parties.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Industry, company size, marketing challenges, goals, and objectives
- Communication Records: Messages, calls, and meeting notes from our interactions
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Information We Collect Automatically
- Website Usage Data: Pages visited, time spent, referral sources, device information
- Technical Information: IP address, browser type, operating system, cookies and similar technologies
- Marketing Analytics: Email open rates, click-through rates, engagement metrics
AI Service-Related Information
- Brand Assets: Logos, brand guidelines, marketing materials, and content samples you provide
- Social Media Data: Public social media profiles and content for analysis and optimization
- LinkedIn Data: Professional profile information and connection data for LinkedIn AI services
- Content Performance: Engagement metrics, conversion data, and campaign results
How We Use Your Information
Service Delivery
- Customize AI agents to match your brand voice and values
- Create personalized marketing content and strategies
- Monitor and optimize campaign performance
- Provide customer support and consultation services
Communication
- Respond to inquiries and provide customer support
- Send service updates, reports, and strategic recommendations
- Share relevant industry insights and best practices
- Conduct discovery calls and strategy sessions
Business Operations
- Process payments and manage billing
- Improve our AI systems and service offerings
- Comply with legal and regulatory requirements
- Protect against fraud and security threats
AI Training and Development:
We may use aggregated, anonymized data to improve our AI systems and develop new features. Your specific brand information and proprietary data remain confidential and are never shared with other clients.
How We Share Information
We Do NOT Sell Your Data
Startup AI Advantage does not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing for Service Delivery
- AI Platform Providers: Technical data necessary for AI processing (OpenAI, Claude, etc.)
- Cloud Service Providers: Secure hosting and data processing services (AWS, Google Cloud)
- Payment Processors: Billing and payment processing services
- Analytics Tools: Website and marketing performance analysis
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication requirements for our team
- Regular Audits: Ongoing security assessments and vulnerability testing
- Data Minimization: We only collect and retain data necessary for service delivery
- Secure Infrastructure: Enterprise-grade cloud hosting with robust security measures
Data Retention:
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Upon termination of services, we securely delete or anonymize your data according to our retention schedule.
Your Rights and Choices
Access and Control
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
Cookie Controls
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link or contacting us directly. We’ll continue to send service-related communications as necessary.
International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for countries with equivalent privacy protections
- Certification schemes and codes of conduct
Children’s Privacy
Our services are designed for businesses and professional use. We do not knowingly collect personal information from children under 13 years of age. If we become aware of such collection, we will take immediate steps to delete the information.
Privacy Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes via email or website notice. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us About Privacy
Email: info@startupaiadvantage.com
General Contact: info@startupaiadvantage.com
Mailing Address: Juhu, Mumbai, India
Response Time: We’ll respond to privacy requests within 30 days